Microsoft has announced that it will be shuttering HealthVault Insights, the company’s app-based research project using machine learning to help users analyse and access their personal health records.
 
The app will be removed from the iOS, Android, and Windows storefronts before the end of the month, although users will still be able to access a summary of their generated data on the HealthVault website, according to a blog post announcing the decision. However, more detailed data collected through the service will no longer be available to view.
 
“We launched HealthVault Insights as a research project last year, with the goal of helping patients generate new insights about their health,” the company wrote in its blog post.
 
“Since then, we've learned a lot about how machine learning can be used to increase patient engagement and are now applying that knowledge to other projects.”
 
Launched in early 2017 as part of Microsoft’s Healthcare NExT initiative, HealthVault Insights hoped to improve care plan adherence and patient engagement.
 
The app-based service augmented patients’ medical record through data collected via Apple Health and Google Fit services and delivered guided trend analytics to users and providers. The service also allowed providers to create and distribute customised care plans to their patients, who would receive alert notifications to increase engagement.
 
In a blog post in May 2017, Microsoft wrote that feedback to HealthVault Insights “has been inspiring”. The company also announced integration with Validic to bring support to additional devices and a collaboration with Get Real Health to integrate FHIR support.
 
While Microsoft did not provide any concrete reasons for its decision to axe HealthVault Insights in its most recent communication, the free app had mixed average review scores across the digital storefronts, ranging from 3.5 out of 5 and 35 reviews on the Microsoft store to 2.2 out of 5 and only five reviews on the iOS store.
 
First established in 2007, Microsoft’s HealthVault has long offered consumers and businesses a platform to record and share electronic health data. 
 
Originally published in the US edition of Healthcare IT News.