Not-for-profit welfare company Wintringham, home and community care provider for the Finnish community Finncare and Victoria-based aged care organisation MannaCare will use software company Epicor’s end-to-end digital management platform to help them automate processes, and focus on delivering high-quality, personalised care to their residents and clients.

Wintringham is a Victoria-based not-for-profit organisation providing residential aged care, outreach, NDIS, in-home care, housing support services and social housing for people aged 50-plus, many of whom have experienced or are vulnerable to homelessness.

Queensland not-for-profit Finncare provides residential aged care, retirement living as well as home and community care for older people from the Australian Finnish and Scandinavian communities, and the wider Australian community.

MannaCare is a not-for-profit aged care and NDIS provider serving older people living in the City of Manningham and surrounds in Victoria. Their services span across permanent residential and respite care, a full range of Commonwealth Home Support Programmes (CHSP), Home Care Packages and NDIS.

The digital platform has a new rostering function designed to meet the specific demands of aged and community care institutions. The rostering solution is akin to service management, allowing providers to better manage their human resources and community services. The organisations will be able to track, schedule and allocate staff in real time, to better serve their clients’ needs.

ON THE RECORD

“Our long-term strategy is to move toward a fully integrated solution across all our service areas to provide a streamlined and efficient flow of processes and information throughout the organisation. The implementation of the Epicor Community Care module is the next step on that journey, adding to our existing Epicor SLS residential and financials solution,” said Vanessa May, General Manager of Corporate Services, MannaCare.

“Aged and community care organisations want to give all their attention to their residents and clients. Having the right technology empowers them to do just that, and not worry about the back end, having to manually handle processes that could easily be streamlined and optimised through technology. We help free the hands of employees so they can do what they do best: deliver personalised care to people who need it. These new wins are a testament to Epicor’s commitment and investment in the aged care industry and reflect our growth plans in the region,” said Greg O’Loan, Regional Vice President for ANZ, Epicor Software.

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