The new Perth Children's Hospital (PCH) has introduced advanced technology across its facility in a bid for clinicians to easily connect and collaborate on patient cases in real-time.
The 298-bed multi-specialty paediatric hospital in Nedlands, which opened in June 2018, has implemented the Vocera Collaboration Suite throughout its facility to improve care team communication and clinical workflows.
Vocera Communications provides clinical communication and workflow solutions.
The rollout enables clinicians and staff across the hospital, which replaces Princess Margaret Hospital as the state's dedicated children's hospital, to communicate hands-free with wearable Vocera badges, text securely using the Vocera smartphone app, and communicate from their workstations via a web console.
As a result of emergency department clinicians at Princess Margaret Hospital successfully using the Vocera system, PCH management decided to standardise communication enterprise-wide with the solution at the larger and more technologically-advanced new hospital.
PCH initially planned on deploying the Vocera system in its emergency and oncology departments, but realised the potential and expanded the technology to an enterprise-wide, intelligent unified communication solution that enables voice, texting, alerting and integrations.
So far, PCH has integrated the Vocera solution with the hospital’s nurse call, telephony, fire alarm and building management systems.
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Using the Vocera system, PCH clinicians don’t need to worry about remembering phone numbers, names, or who is on call. They can text or say a specific group or individual role and the technology then routes the call directly to the nurse assigned to patient at that time, enabling fast and easy communication.
“We needed an innovative and intelligent communication system to match our state-of-the-art hospital. The last thing we wanted to do was use outdated technology,” Child and Adolescent Health Service ICT Director Darren Mathers said.
“We also wanted a communication solution that is purpose built for healthcare to quickly and easily connect highly mobile clinicians anywhere. As we evaluated our options, it became apparent that Vocera had the unified messaging platform we needed.”
Vocera President and CEO Brent Lang said the company aims to deliver on the innovation, infrastructure and services that PCH has planned.
“We are honoured to provide the solution of choice for care team communication and help PCH clinicians deliver high-quality, compassionate care to children from across Western Australia,” he said.
The IT team at PCH is working on an integration between the Vocera solution and the building management system that would send an alert to IT staff if it reached a certain temperature in the computer business centre.