Despite increased industry efforts, healthcare is experiencing cyberattacks at an increasing rate. So what does the industry need to do to salvage the situation? 
According to Forcepoint Information Security Senior Director Alvin Rodrigues, the industry needs to embrace new ways of protecting data. 
At the recent Australian Healthcare Week conference, he mentioned that a behaviour-centric, analytics driven approach to cybersecurity is necessary. 
“Having just a reactive mindset to cyber threats doesn’t work anymore. Cyber attackers have expanded the boundaries of attacks beyond the horizon of just the healthcare organisation to reach other players or partners of these organisations,” he said. 
“Therefore, you need to consider how you get visibility of the landscape and as a result of that, how you control and manage access from a collaborative standpoint with compliance in mind. A risk-based approach ensures that cybersecurity is aligned to the way that the organisation is run.” 
According to Rodrigues, healthcare has been the main target of hackers who are after patient information and credentials. Hacking and malware are the first points used to get these information and ransomware is on the rise, he said.  
“Health information is more valuable than financial information because the shelf life of healthcare information is longer than financial information,” he said.  
“If someone gets a hold of your credit card information, all you need to do is call your bank and deactivate it. But if that someone gets a hold of your health records, the person can take advantage of that in multiple ways. 
“The lack of encryption and insider threats are also concerning. These are due to the way that hospitals are run. Many hospitals are still using outdated technology, resulting in these issues. In addition, doctors aren’t aware of cybersecurity – it’s still predominantly an IT department issue.”
In addition, with healthcare becoming increasingly connected, Rodrigues said hackers are more likely to target organisations because all data sits in one pocket.   
As such, he said having risk adaptive protection is necessary and that it delivers: 
  • Dynamically, adaptively and automatically protects data and minimises data exfiltration
  • Identifies intentions through alerts of anything out of the ordinary 
  • Provides evidence for litigation 
  • Minimises friction between security and other departments
  • Home-required cybersecurity training and education
  • A corporate aware security culture. 
“We need to beef up our cybersecurity posture so that we can minimise the unknown threats that enter our organisations,” he added.  
Data scientists, through the use of AI and machine learning will be able to understand human behaviour better when it comes to cyber attacks. Organisations that embark on this human-centric cybersecurity strategy moves processes away from one that is threat based to one that is risk and analysis based.” 



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