Communications and analytics company Motorola Solutions has extended its agreement to provide the Victorian Government with a dedicated emergency data communications managed service for use by Ambulance Victoria, an agency of the Department of Health and Human Services.

Known as the Mobile Data Network (MDN), the network was the first emergency communications network to be procured under a build, own and operate public-private services model in Australia. It was first deployed in 2005 and provides secure, mission-critical data communications for Ambulance Victoria, primarily to support ambulance dispatch capabilities across the greater Melbourne metropolitan area
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The new agreement will see Motorola Solutions maintain the service to its current mission-critical standards whilst introducing new and emerging technologies.

Under the extended agreement, Motorola Solutions will work with Ambulance Victoria to integrate a number of its technologies within a single platform. This will ensure the state’s paramedics receive the right information at the right time so they can deliver better care and outcomes for all patients.

The extended contract with the State of Victoria is valued at approximately AUD$100 million, and ensures continuity of MDN services until 2025 with options to extend for a further two years.

THE LARGER TREND

In 2019, Ambulance Victoria was working on a predictive analytics platform (supported by Microsoft Azure) that gives its paramedics access to real-time information, enhancing and accelerating its decision making as the need for emergency services grows. Once the tender is complete, Ambulance Victoria expects to begin rolling out the platform over five years.

ON THE RECORD

Con Balaskas, Managing Director, Motorola Solutions Australia and New Zealand said the mission-critical service supports Ambulance Victoria in providing safe, high quality, timely and expert care for all of its patients.

“We are proud to continue our partnership with the Victorian Government and Ambulance Victoria as well as supporting the state’s paramedics in delivering their lifesaving daily work,” he said.

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